Boy, do I agree with this!
I can’t tell you how many times I have heard from one of my coaching clients, “I keep wanting to talk with her/him (their boss) about this, but she/he keeps canceling our meetings. I haven’t had a one-on-one with her/him in months!” This is an engagement killer.
Direct reports with important concerns, great ideas, and positive news are unable to communicate them in a timely manner, and generally feel put-off and devalued.
Not only does this practice destroy your best people’s engagement, it trains them that they must “catch you on the fly” if they are to get your attention… As the article states, this is a “recipe” for increased interruptions and “putting out fires” on your part.
Cancelling One-on-One Meetings Destroys Your Productivity – HBR.